Below is an 'extract' from our Full Conditions of Sale
Guarantee - (1) Westport (UK) Limited agrees to replace or repair at its option, goods or parts manufactured or supplied by Westport (UK) Limited and proved to be defective due to faulty materials or workmanship within a period of 14 days from the dated of the Invoice or Order reference number (fair wear and tear of damage due to misuse or faulty operation excepted) with an extension of the 14-day period at our discretion and based on our consideration of circumstances. (2) The warranty contained in (Clause 1. of the Guarantee) does not extend to any equipment or materials not manufactured or supplied by Westport (UK) Limited, although supplied by Westport (UK) Limited, nor does it extend to any second hand or reconditioned goods.
Equipment or Goods not manufactured by Westport (UK) Limited carry only the warranty (if any) of their makers and the purchaser is entitled to that benefit, in so far as Westport (UK) Limited have the power to transfer it.
Return of goods - Goods correctly supplied in accordance with the buyers order may be later returned to Westport (UK) Limited only with Westport (UK) Limited's permission in writing - by letter or preferably by E. mail. For standard stock items the buyer will be required to pay Westport (UK) Limited, a re-handling charge of 50% of the list price of such returned goods. In the case of special items (non standard or non stock goods or equipment etc:) the handling charge will depend on the value to Westport (UK) Limited of the returned goods. Goods returned must state Westport (UK) Limited's Invoice number or Order Reference number and date or Despatch note number and date.